DV Biologics Policy
SECURITY & PRIVACY
DV Biologics conforms to the latest US and European standards; your information is encrypted during your e-commerce sessions with DV Biologics. DV Biologics does not store credit card information on our web server, and does require a re-entry of the credit card number for each purchase. Although this takes a few extra moments for repeat customers, it is an added level of security for protecting our clients’ information. It is also safer for laboratories or purchasing departments in which one computer is shared by multiple users.
We only collect uniquely identifying information which our customers voluntarily and knowingly provide to us. We use this information only for the purpose(s) for which you specifically provided it or for specific additional purposes for which we receive your prior consent. We do not share any information you provide us with anyone outside of DV Biologics LLC, except occasionally with a third party collaborator for which the information may only be used to fulfill an order. These collaborators are legally obligated to maintain the confidentiality of any information we provide them, including specifically your information. We may use a technology called “cookies” only for the purpose of enhancing your experience on the DV Biologics site. We utilize proactive and appropriate security measures to protect against the loss, misuse and alteration of any information our customers or visitors provide us. We provide you with express choice and control over the collection and use of any uniquely identifying information that you may provide DV Biologics online. We also provide you with the option of updating, correcting or removing this information.
Below is a more detailed explanation of our Policy in each of these areas:
Information We Collect and How We Use It
We only collect personally identifiable information on a voluntary basis. We do not require that you provide this information to gain access to our site, and we do not require you to disclose more information than is reasonably needed to participate in an activity on our site. However, if you do not provide the information that is noted as being required or mandatory in connection with a particular activity, you will not be permitted to engage in that activity. We collect personally identifiable information primarily for the purpose of sending e-mail updates, announcements and periodic Newsletters, to respond to your questions or suggestions, and to complete online transactions. We do not sell any information we gather at our web site to anyone. We do not transfer or disclose any information we gather at our web site to anyone outside of DV Biologics LLC, except (1) in cases where we believe in good faith that we have a legal obligation to disclose such information, and (2) to certain third party collaborators that assist us in fulfilling your order or maintaining and managing the activities on our web site. Please be assured that these entities are legally obligated to maintain the confidentiality of this information and do not acquire any rights to use your information for their own benefit. We may share non-identifiable aggregate information about our users with business partners and other third parties in an effort to customize or enhance the content on our site for our customers.
POLLS & SURVEYS
We may periodically conduct surveys or reviews on our site. The information we collect from these is only for DV Biologics’ use. If sample answers to these surveys or reviews are posted our web site, no uniquely identifiable information is included.
When you order from DV Biologics via our web site, we must collect personally identifiable information from you. When you order one of our products or services, we may collect and maintain your name, e-mail address, billing address, shipping address, telephone number, product selections, credit card or other payment information, order number, referring URL, IP address, page you bought from and a password. We collect this information in order to fill your order and to communicate with you about your order. Before confirming your order, you will have the opportunity to review the product order form and make changes and additions to the information it and these changes will be automatically kept for future use. If you do not provide the information that is noted as being required or mandatory, you will not be able to place orders on the DV Biologics web site.
Like many companies, DV Biologics may use a technology called “cookies” to enhance your experience on our web site. “Cookies” are small pieces of information sent by a web server to a web browser which the web server is then able to retrieve from the web browser when you visit other pages of our web site or you subsequently visit our web site. DV Biologics may use these cookies for a number of purposes, such as saving information about your location, authenticating registered users, supporting the mechanisms for our shopping cart and online ordering, and enabling general traffic trend analysis. The cookies DV Biologics uses do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. You are not identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.
Most browsers allow you to turn off the cookie function. If you want to know how to do this, please look at the help menu on your browser. As described above, turning off the cookie function may restrict some of the online services offered by DV Biologics.
We use proactive and appropriate security measures to protect against the loss, misuse and alteration of the information we collect. For our e-commerce activities, we employ Secure Sockets Layer (SSL) software, which encrypts information you input, as an additional security measure. However, as no on-line data transmission can be guaranteed to be totally secure, we (like all web sites) cannot warrant or guarantee 100% security of any information you transmit to us at our web site.
Registration, Signing Up and Control
REGISTRATION AND SIGNING UP
Our site provides you the opportunity to register or sig up to receive communications from us, as described at the online opportunity page. Further, when you receive the requested communication, you are given the opportunity to unsubscribe from receiving any future communications or to change your information.
You can always ask to review or change the identifying information that we may have collected from you at our web site. This includes the option to have us update, correct or delete this information, if we still have the information in our databases, and the option to instruct us not to use this information in the future. If you wish to exercise this right, simply Contact Us.
LINKS TO OTHER SITES
DV Biologics does not guarantee the content of other sites for which we may provide a link.
HOW TO CONTACT US
DV Biologics LLC
1239 Victoria Street
Costa Mesa, CA 92627
Tel: (888) 773-5959